Question 1

How do I order a custom cabinet?

Accepted Answer

Design your custom cabinet online with our free 3D configurator. Choose from various models, set the exact dimensions and select materials, colours and accessories as you wish. Within minutes, you have a personalised custom quote, with no obligations.

Question 2

Can I request a quote?

Accepted Answer

Happy with your design? Then request your free quote right away, with no obligations. You'll receive it in your mailbox within 24 hours.

Question 3

What is the delivery time for a custom cabinet?

Accepted Answer

The average delivery time for a custom cabinet is 4 weeks. Depending on the complexity and dimensions of your cabinet, this period may vary slightly.

Question 4

Is the price I receive inclusive of VAT?

Accepted Answer

Yes, the prices displayed on the website are inclusive of VAT.

Question 5

How do you deliver my custom cabinet?

Accepted Answer

Your custom cabinet is delivered in parts. Delivery takes place up to the first threshold on the ground floor. We keep the packaging needed to deliver your cabinet to a minimum, so you have less waste and we both do our bit for the environment.

Question 6

Can I choose the delivery date myself?

Accepted Answer

Yes, during the ordering process you can indicate a preferred delivery date. We try to take this into account as much as possible. For the actual delivery, we coordinate with you, so we can be sure someone is home at the time of delivery.

Question 7

Do you also deliver abroad?

Accepted Answer

We only deliver within Flanders. This may change in the future.

Question 8

Is assembly included in the price?

Accepted Answer

Assembly is not included. Our custom cabinets are specially designed for easy self-assembly, including a clear step-by-step manual. That way, you set up your cabinet to size yourself.

Question 9

Do you also offer an assembly service?

Accepted Answer

Absolutely, for this you can select the All-in Assembly service in the configurator. That way you'll know the exact assembly price for your type of cabinet!

Question 10

Do I need to get all kinds of tools for assembling the cabinet?

Accepted Answer

No special tools required. With a drill, a screwdriver and a spirit level — basic tools — you can easily assemble your custom cabinet yourself.

Question 11

What material are the custom cabinets made of?

Accepted Answer

With us, no compromises on quality. We deliberately choose high-quality and environmentally friendly materials, so that your custom cabinet not only looks beautiful but also lasts a long time and is good for the planet.

Question 12

Are colour samples available?

Accepted Answer

Yes, you can order free samples on our website, so the colours can be assessed correctly in your space!

Question 13

Do you work sustainably?

Accepted Answer

Sustainability is not an afterthought — it's the foundation of everything we do. From the carefully chosen materials to the minimal packaging at delivery: every choice is made with respect for people and the environment.

Question 14

Which payment methods are available?

Accepted Answer

Checking out is quick and secure. We accept Bancontact, bank transfer via card reader and Wero. So you can pay in the way that suits you best.

Question 15

Do you offer a warranty?

Accepted Answer

Buy with confidence. Every custom cabinet comes with a 2-year warranty on the materials, because we stand behind the quality of our product. If you notice something wrong, we will replace it free of charge, but this is limited to the materials only. Not to the construction, unless the assembly was carried out by us.

Question 16

Can I pay online safely?

Accepted Answer

Pay with peace of mind. Every online payment is processed via a fully secure connection, your data is in safe hands with us.

Frequently asked questions

Ordering & Quote(4 vragen)

Delivery & Transport(3 vragen)

Assembly & Installation(3 vragen)

Materials & Colours(3 vragen)

Payment & Warranty(3 vragen)

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